1.1. The rules for using the website and services (hereinafter referred to as the Rules) apply to the TitanLive website located at https://titan.live, as well as to all related sites and services managed by TitanLive LLC (hereinafter referred to as the Site). By using the Site, you agree to these Rules. If you do not agree with the Rules, please stop using the Site.
1.2. TitanLive LLC reserves the right to change, modify, add, or remove parts of the Rules at any time at its discretion.
1.3. You are responsible for periodically checking the Rules for changes.
1.4. Your continued use of the Site after the posting of changes will mean that you accept and agree to the changes.
1.5. Provided that you comply with the Rules, TitanLive LLC grants you a personal, non-exclusive, non-transferable, limited right to access and use the Site and its services.
1.6. The trade name, logo, user interface, visual interface, including design, structure, coordination, expression, appearance, and layout of the content (hereinafter referred to as Content), contained on the Site, belongs to TitanLive LLC and is its intellectual property.
1.6.1. All rights to any information, including but not limited to trade names, logos, trademarks, and texts, belong to their respective owners (for example, owners of computer games). Such information is taken from open sources and is used exclusively for informational purposes.
1.7. Except as expressly provided in the Rules, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including 'mirroring') to any other computer, server, website, or other medium for publication or distribution, or for commercial or non-commercial use without prior written consent from TitanLive LLC.
2. Rules for Using the Site
2.1. You are not permitted to use any automated devices, programs, algorithms, or methodologies, including 'deep links,' 'page scraping,' 'robots,' 'spiders,' or similar means, as well as manual processes to access, acquire, copy, or monitor any part of the Site or Content. It is prohibited to bypass the navigational structure or presentation of the Site to obtain materials, documents, or information not provided through the Site. TitanLive LLC reserves the right to prohibit any
such activity.
2.2. You are not permitted to attempt to gain unauthorized access to any part of the Site, its features, systems, or networks connected to the Site, as well as to servers of TitanLive LLC or services offered through the Site, using password mining or any other illegitimate means.
2.3. It is prohibited to probe, scan, or test the vulnerability of the Site or networks connected to the Site, as well as to violate security or authentication measures on the Site or in its networks.
2.4. You are not permitted to perform reverse look-up, trace, or try to trace any information about other users of the Site, visitors, clients, or accounts not owned by you. It is also prohibited to use the Site to disclose any information, including personal data, other than your own information provided by the Site.
2.5. You undertake not to perform actions that may create an unreasonable or disproportionately large load on the infrastructure of the Site, systems, or network of TitanLive LLC, as well as on any networks connected to the Site.
2.6. It is prohibited to use devices, software, or procedures to interfere with the operation of the Site, any transactions, or services provided on the Site, or to obstruct the use of the Site by other persons.
2.7. You are not permitted to forge headers or otherwise manipulate identifiers to disguise the origin of any messages or data sent through the Site or using its services.
2.8. It is prohibited to impersonate other persons, represent their interests, or pretend to be another physical or legal person.
2.9. You are not permitted to use the Site or Content for any purposes that are illegal, prohibited by these Rules, or aimed at violating the rights of TitanLive LLC or other persons, or for inciting illegal actions.
3. Prevalent Force
3.1. Additional provisions and conditions may apply to purchases of goods or services, as well as to specific parts or features of the Site, including contests, promotions, or other similar features. All such provisions and conditions become part of these Rules.
3.2. You agree to comply with such additional provisions and conditions, including confirmation that you have reached the age required to use or participate in the relevant services or features.
3.3. The obligations of TitanLive LLC regarding products and services are governed exclusively by the agreements under which they are provided. No materials on the Site should be construed as altering these agreements.
3.4. TitanLive LLC reserves the right to change any products or services offered on the Site, as well as their prices, at any time without prior notice.
3.5. Materials on the Site relating to products and services may become outdated. TitanLive LLC is not obligated to update such materials.
3.6. If there is a contradiction between these Rules and any agreements/offers/terms published or applicable to a specific part of the Site, the latter have prevailing force in relation to your use of that part of the Site or a specific service.
3.7. If any agreement, offer, or condition is found to be invalid in whole or in part, the provisions reflected in these Rules apply.
3.8. In the event of any offer by TitanLive LLC being deemed invalid, you agree to the following:
3.8.1. Any property acquired by TitanLive LLC on its behalf but at your expense is a digital good that cannot be exchanged or returned, as it loses its commercial appearance, consumer properties, or individual characteristics.
3.8.2. The property is acquired exclusively for personal, family, household, or other needs not related to business activities.
3.8.3. After activation, the property cannot be reused or replenished.
3.8.4. The final order cost includes the agency fee.
3.8.5. A separate fee may be charged for banking operations, payable by you separately.
3.8.6. The day of fulfillment of payment obligations is considered the day of successful crediting of funds through the payment systems used by TitanLive LLC.
3.8.7. The service is considered provided, and the property transferred, as soon as the order status in your personal account on the Site changes to 'Completed.'
3.8.8. If the service or product is not delivered or is inoperative, you undertake to report this by email to [email protected] or using the online chat on the site, stating the order number, within 24 (twenty-four) hours from the time of the transaction. Otherwise, TitanLive LLC will not be able to modify or return the service or product.
4. Data, Passwords, and Security
4.1. You are fully responsible for maintaining the confidentiality of information related to your account, including data used for authorization through social networks (e.g., Google, Trovo, and others), and for any actions that occur under your name on the Site, in case of your failure to secure and maintain the confidentiality of such data.
4.2. You may be held liable for losses incurred by TitanLive LLC or any other user or visitor to the Site, in case your account or authorization data is used by third parties, if this occurs as a result of your failure to secure and maintain the confidentiality of these data.
4.3. You do not have the right to use another user's account or authorization data without the explicit consent of that person. TitanLive LLC is not responsible for losses or damages arising from failure to comply with this requirement.
4.4. Unauthorized third-party access to property transferred to you under the Offer does not oblige TitanLive LLC to deactivate this property, provide additional property, or compensate for damage caused by unlawful actions of third parties.
4.5. TitanLive LLC is not responsible for the accuracy and correctness of the information you provide during registration or when placing an order. You bear all risks associated with possible adverse consequences if the information proves to be inaccurate.
4.6. Registration on the Site is carried out through authorization using social networks, such as Google, Trovo, and others. You undertake not to disclose authorization data to third parties that would allow them to register on the Site on your behalf. In the event of suspicions of unauthorized use of your data by third parties, you undertake to promptly notify TitanLive LLC by sending an email to [email protected] or using the online chat on the site.
4.7. You undertake not to transfer or forward the link to the order status formed after payment of services. This link may contain information related to the provision of the service (for example, login and password of the account). TitanLive LLC is not responsible for the loss or transfer of such a link by third parties due to your fault.
5. Confidentiality
5.1. The Privacy Policy of TitanLive LLC applies to the use of the Site and is part of the Rules. The Privacy Policy is available at the link https://titan.live/privacy.
5.2. By using the Site, you acknowledge and agree that data transmission over the Internet can never be completely confidential or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a notice that a particular transmission is encrypted.
5.3. You agree that TitanLive LLC may at its discretion and without prior notice terminate your access to the Site for the following reasons (but not limited to):
5.3.1. Requests from law enforcement or other governmental agencies;
5.3.2. At your request (deletion of the account by your initiative);
5.3.3. Termination of operation or significant change to the Site or any service offered on the Site or through it;
5.3.4. Unforeseen technical problems or failures.
6. Disclaimer of Liability
6.1. TitanLive LLC does not guarantee that the Site or any of its services and functions will be error-free or uninterrupted, or that any defects will be corrected, or that use of the Site will result in specific outcomes. The Site and its content are provided on an 'as is' and 'as available' basis. All information posted on the Site may be changed without notice. TitanLive LLC cannot guarantee that files or other data downloaded from the Site will not contain viruses,
contaminants, or destructive features. TitanLive LLC disclaims all express or implied warranties, including but not limited to warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose. TitanLive LLC is not responsible for the actions, inactions, and behavior of third parties in connection with your use of the Site or any company services. You are fully responsible for the use of the Site and any sites linked to TitanLive LLC. If you are
dissatisfied with the Site or any of its content, cease using the Site or the relevant content. This limitation of liability is part of the agreement between the parties.
6.2. The aforementioned disclaimer of liability applies to any damage or liability caused by any failure in performance, error, omission, interruption, deletion, defect, delay in operation or transmission, virus, communication line failure, theft or destruction, unauthorized access, acts of God, negligence, or any other cause.
6.3. TitanLive LLC reserves the right at any time and without prior notice to take any of the following actions:
6.3.1. Modify, suspend, or discontinue the operation or access to the Site or any part of it for any reason;
6.3.2. Modify or change the Site or any part of it, and any applicable policies or terms;
6.3.3. Suspend the operation of the Site or any part of it for scheduled or unscheduled maintenance, error correction, or other changes.
7. Liability
7.1. You agree to indemnify and hold TitanLive LLC, its officers, directors, employees, agents, subsidiaries, and affiliates harmless from any claims, losses, liabilities, claims, or expenses (including attorneys' fees), brought against TitanLive LLC by any third party as a result of your use of the Site.
7.2. If TitanLive LLC suspects fraudulent activities or violation of the rights and lawful interests of the company or third parties, TitanLive LLC may block your account on the Site, delete the results of services obtained in this way, and annul the provided or being provided services paid for using the specified funds, without refund. TitanLive LLC may also apply other restrictions related to suspicions, as well as for technical reasons. Making an application or order implies
your full agreement that such measures may be applied at any time without explanation of reasons and without notification.
7.2.1. In such cases, TitanLive LLC reserves the right to provide information to law enforcement authorities both upon request and on its own initiative.
7.3. TitanLive LLC may disclose any information about you (including your identity) if necessary to investigate or resolve a complaint related to your use of the Site, as well as to identify, contact, or bring legal proceedings against someone who may be causing harm or interfering with the rights or property of TitanLive LLC or its users.
7.4. TitanLive LLC reserves the right at any time to disclose any information it deems necessary to comply with any applicable law, regulation, legal process, or governmental request.
7.5. TitanLive LLC may disclose your information if the applicable law requires or permits such disclosure, including sharing information with other companies and organizations for fraud protection purposes.
7.6. TitanLive LLC is not liable for losses or damage if you are unable to use the results of services in case of loss, transfer, or limitations by the rights holders, as well as in case of unauthorized access by third parties to such results.
7.7. If the results of services are directed through messengers, TitanLive LLC is not responsible for the loss of these results, including the deletion of the account in the messenger.
Public Offer Agreement (Bonuses)
"January 17, 2025"
This Offer (hereinafter referred to as the Offer) is the official proposal of TitanLive LLC, located at: 1111B S Governors Ave STE 20737 Dover, DE, 19904 US, on one side, and an undefined circle of individuals (hereinafter referred to as the Buyer) to enter into a sales agreement under the terms and in the order provided by this Offer.
1. Terms and Definitions
1.1. Personal Account — a personalized section of the Website that provides access to the functional capabilities of the Website, accessible after the Buyer registers on the Website.
1.2. Bonuses — a type of virtual property that certifies the User's property right to purchase Services on the Website, as well as the reciprocal obligation of TitanLive LLC to accept Bonuses from the User as payment for the cost of Services in the amount of their face value. Bonuses are not money and cannot be exchanged for cash. They confirm the property right of the User to purchase Services offered by TitanLive LLC on the Website and obligate TitanLive LLC to provide the User
with such
opportunity.
1.3. Website — the information system located at the website https://titan.live, as well as on other platforms where TitanLive LLC provides Services. The Website provides the ability to select and purchase Services.
1.4. FAQ (Frequently Asked Questions) — a section of the Website containing answers to frequently asked questions. This section is an integral part of the Website and may contain significant terms of service purchase.
1.5. Order — actions of the User directed towards purchasing Bonuses from TitanLive LLC on the Website, including filling out necessary forms.
1.6. Messenger — special software available as an application installed on a device (phone, PC, etc.) or a website on the Internet, serving as a means of communication between registered users. Identification data of a specific user are the phone number, account name, or account link.
1.7. Parties — TitanLive LLC and the User, when mentioned jointly.
1.8. Company — the legal entity TitanLive LLC, registered in accordance with the legislation of the USA, located at: 1111B S Governors Ave STE 20737 Dover, DE, 19904 US.
1.9. User — a fully competent individual registered on the Website, concluding a sales agreement for Bonuses by accepting this Offer.
1.10. Services — goods and/or services offered by TitanLive LLC on the Website.
1.11. Offer — this Offer to enter into a sales agreement for Bonuses.
2. General Provisions
2.1. The Offer posted on the Website applies in the territories of the EU and the USA depending on the User's location.
2.2. The sales agreement for Bonuses is concluded only with registered Users.
2.3. The User agrees that Bonuses are purchased only for personal, family, household, and other needs not related to business activities.
2.4. TitanLive LLC undertakes to credit the User's account with the purchased and paid amount of Bonuses. Information about credited Bonuses is displayed in the Personal Account.
2.5. Bonuses are not a security, monetary sign, monetary surrogate, cryptocurrency, or any other related property.
2.6. Bonuses are a digital good that is not subject to exchange or return.
2.7. Bonuses confirm the User's right to purchase Services for the available face value amount.
2.8. Bonuses can be used by the User only for the purpose of purchasing Services from TitanLive LLC by placing an Order on the Website.
2.9. Bonuses credited to the User cannot be transferred to other Users or third parties.
2.10. The User agrees that they can use Bonuses only within their validity period.
2.11. The validity period of Bonuses is 5 (five) years from the date of purchase.
2.12. Unauthorized access by third parties to Bonuses, transferred by the User under the terms and conditions provided by the Offer, does not oblige TitanLive LLC to deactivate such Bonuses, nor to provide additional Bonuses or compensate for damage caused to the User by unlawful actions of third parties.
2.13. If the User pays for Services with Bonuses and then cancels the order, the funds will return to the User's Personal Account and will be available for new transactions.
2.14. TitanLive LLC reserves the right to credit additional Bonuses for performing certain actions on the Website, as an incentive for Users to purchase digital goods, for marketing purposes, as rewards, and for other purposes at the discretion of the company.
2.15. Texts and materials of any mailings, promotions, in which the Website is mentioned, as well as the trademarks of TitanLive LLC, must be agreed with the company.
2.16. The User confirms their consent to receive from TitanLive LLC any notifications and calls, including informational and promotional and service, about the company's products and services, by email and phone number provided at registration.
3. Order Placement Procedure
3.1. TitanLive LLC undertakes to conclude a sales agreement for Bonuses with Users who accept the Offer, and the Users undertake to pay for such goods.
3.2. An Order for the purchase of Bonuses can be placed on the Website only in electronic form. TitanLive LLC provides Services only in electronic form and online.
3.3. The User independently forms the Order on the Website.
3.4. To place an Order, the User needs to register on the Website.
3.5. User registration occurs by authorization through the Telegram messenger or social networks Google, Trovo, and others. The User undertakes not to disclose authorization data to third parties that would allow third parties to undergo the authorization process on the Website on behalf of the User. In case of suspicions regarding the possibility of unauthorized use of such data by third parties, the User must immediately notify TitanLive LLC by sending an email to
[email protected] or using the online chat on the Website.
3.6. The quantity of Bonuses, as well as other conditions, which are displayed on the Website in the form of fields required to be filled out (this information may be marked with the words "required", the symbol "*", and/or in another way that allows the user to determine the mandatory nature of filling), are specified by the User when placing the Order.
3.7. TitanLive LLC is not responsible for the accuracy and correctness of the information provided by the User both at registration and when filling out forms on the Website when placing an Order.
3.8. When placing an Order, the User must choose the quantity of Bonuses, familiarize themselves with the sections "Information", "System Requirements", "Description", "FAQ".
3.9. Before paying for the Order, the User agrees that they are familiar with and accept the terms of the Offer, and that the User has no claims or questions within the framework of the concluded sales agreement. The User confirms that they have the technical, legal, and other capabilities to purchase and use Bonuses.
3.10. The Order, including, but not limited to, the cost, quantity, quality, and report on the performance of the sales agreement, is considered agreed upon from the moment the User pays for the Order.
4. Payment Procedure
4.1. The Order is paid by the User in a non-cash manner through payment systems available on the Website. Payment is made in the amount of 100% of the Order value within 60 (sixty) minutes from the issuance of the invoice. The invoice is generated automatically by creating and transitioning the client through a link to pay for the Order.
4.1.1. If the User does not make the payment within the set time, such an Order is considered canceled, and the invoice — invalid. TitanLive LLC is not responsible, nor is it obliged to execute the Order, if the User made the payment using an invalid invoice.
4.2. An additional commission may be set by the banking operations and other payment services provided by payment systems, which the User pays separately and/or additionally.
4.3. The day of fulfillment of payment obligations is considered the day the funds are credited through the payment systems used by TitanLive LLC.
5. Transfer of Property
5.1. Within 72 (seventy-two) hours after receiving the payment, Bonuses are credited to the User's account in the amount paid by the User, in the Personal Account in the "Transaction History" section.
5.2. The transfer of Bonuses is confirmed by displaying their quantity, paid by the User, in the "Transaction History" section of the Personal Account.
5.3. The Parties agree that TitanLive LLC does not provide any other documents confirming the transaction and transfer of Bonuses to the User. The fact of crediting Bonuses, displayed in the "Transaction History" section of the Personal Account, is sufficient grounds for fulfilling contractual obligations to transfer Bonuses to the User.
6. Return and Exchange of Property
6.1. Bonuses are a digital good that is not subject to exchange or return, in accordance with your return policy.
6.2. If Bonuses were not credited or are non-functional, the User is obliged to notify TitanLive LLC by sending the corresponding request by email to [email protected] or through the online chat on the Website, with the mandatory indication of the Order number. TitanLive LLC undertakes to conduct an investigation of this fact within 24 (twenty-four) hours from the moment the User's request is received. Based on the results of the investigation, TitanLive LLC may take one of
the
following decisions:
a) Refuse to refund;
b) Return or credit Bonuses in full;
c) Refuse to exchange or refund for reasons stated in the Return Policy.
6.3. If Bonuses were not credited due to incorrect data provided by the User when placing the Order (including, but not limited to — non-compliance with the requirements and recommendations specified by TitanLive LLC in the sections "Information", "System Requirements", "Description", "FAQ", as well as non-compliance with the terms specified in the Offer), such Bonuses are not subject to return or exchange.
6.4. If the User did not pay for the Order in full or if the status of the Order in the Personal Account does not display as "Completed" within 1 (one) hour after payment, the User is obliged to contact TitanLive LLC with a request via email [email protected] or through the online chat on the Website, indicating the Order number and a brief description of the problem within 24 (twenty-four) hours from the moment of payment.
6.5. If the deadlines specified in section 6.4 are met, TitanLive LLC undertakes to take one of the following decisions and notify the User:
a) Return the funds, deducting the incurred expenses;
b) Partially or fully return the funds;
c) Credit Bonuses in full or partially;
d) Refuse to refund the funds.
6.6. If the User contacts TitanLive LLC after the deadline specified in section 6.4, TitanLive LLC has the right to refuse the return and/or exchange of Bonuses.
6.7. TitanLive LLC notifies the User of the decision taken by sending a response to the request in the form of an email or through the online chat.
6.8. In the event of reimbursement of funds to the User, commissions and other services provided by payment systems are not reimbursable.
7. Liability
7.1. If TitanLive LLC has suspicions that Bonuses are being purchased in a way that is fraudulent and/or violates the rights and lawful interests of TitanLive LLC and/or third parties, TitanLive LLC has the right to block the User's account on the Website, delete and annul Bonuses obtained in this way, paid for using the specified funds, without reimbursement of funds. TitanLive LLC also has the right to apply other restrictions related to the presence of such suspicions, as well
as for technical reasons. The placing of an order/Order for Bonuses signifies the User's full and unconditional agreement that such measures may be applied by TitanLive LLC at any time without explanation of reasons and without notifying such users.
7.1.1. In the aforementioned and other cases, TitanLive LLC reserves the right to provide information to law enforcement agencies both upon request and on its own initiative.
7.2. TitanLive LLC is not liable, does not provide additional Bonuses, and does not compensate for losses if the User cannot use the Bonuses as a result of loss, transfer, or unauthorized access by third parties to the Bonuses, since Bonuses are bearer property and do not require identity verification.
7.3. In the event of non-compliance with the provisions of the Offer by the User, TitanLive LLC is not responsible for the impossibility of using Bonuses.
8. Jurisdiction
8.1. The Parties agree to a mandatory pre-trial order of dispute resolution by sending a User's claim by email to [email protected] with the subject line "Pre-trial claim". TitanLive LLC undertakes to respond to the claim within 15 (fifteen) working days from the date of receipt of such a letter.
8.2. Disputes arising between the Parties in the process of executing the Agreement, which are not resolved in the claim procedure, are referred to the Hong Kong Arbitration Court, in accordance with its rules..
9. Other Conditions
9.1. TitanLive LLC reserves the right to make any changes to the Offer at any time without prior notice to the User. Information about these changes and the moment they take effect is available on the Website. The User independently tracks such changes on the website https://titan.live/terms.
9.2. In cases where the information about the Order in the Personal Account and the link with information about the Order contradict each other, the Parties agree that the reliable information is the information displayed in the Personal Account.
Public Offer Agreement
"January 17, 2025"
This Offer (hereinafter referred to as the "Offer") is an official proposal by TitanLive LLC, located at: 1111B S Governors Ave STE 20737 Dover, DE, 19904 US, on one side, and an indefinite circle of individuals (hereinafter referred to as "Users") to enter into a service provision agreement under the terms and in the manner provided in this Offer.
1. Terms and Definitions
1.1. Personal Account — a personalized section of the Site with a set of user tools that allow access to the Site's functionalities, accessible after the User registers on the Site.
1.2. Goods — virtual products, such as Bonuses, Elixir, and other goods that may be offered on the Site in the future. These goods certify the User's property right to purchase Services on the Site, as well as the reciprocal obligation of TitanLive LLC to accept these goods from the User as payment for the cost of Services at their nominal value.
1.3. Site — an information system hosted at https://titan.live, through which TitanLive LLC provides Services, offering the possibility to select and purchase Goods and Services.
1.4. FAQ (Frequently Asked Questions) — a section of the Site that lists answers to frequently asked questions and significant terms of service acquisition.
1.5. Order — actions taken by the User aimed at purchasing goods and/or services from TitanLive LLC on the Site, by filling out the necessary forms.
1.6. Messenger — special software available as an application installed on a device (phone, PC, etc.) or a website on the internet, serving as a means of communication between registered users, where the identification data of a particular user are a phone number, account name, or account link.
1.7. Parties — TitanLive LLC and the User when referred to together.
1.8. Corporation — the legal entity TitanLive LLC, registered in accordance with the legislation of the USA, located at: 1111B S Governors Ave STE 20737 Dover, DE, 19904 US.
1.9. User — a fully capable individual, registered on the Site, who has entered into an agreement for the purchase of Goods (including Bonuses, Elixirs) by accepting the Offer.
1.10. Services — Goods such as Bonuses, Elixir, and other goods offered by TitanLive LLC on the Site.
1.11. Offer — this Offer for the purchase of Goods through the Site.
2. General Provisions
2.1. TitanLive LLC undertakes on its own behalf, but at the expense of the User, to enter into a contract of sale, service provision, or other agreements for the purchase of Goods and to transfer such Goods to the User, and the User is obliged to accept and pay for them in accordance with the terms of the Offer.
2.2. The quantity of Goods, as well as other conditions, which are reflected on the Site in the form of fields required to be filled (this information is displayed as the phrase "required to fill" and/or as an artistic image "*" or another form that makes it possible to determine the mandatory filling of such a form, including technical capabilities that do not allow placing an Order without filling the relevant form), are specified by the User when placing an Order.
2.3. The User agrees that the Goods are purchased only for personal, family, home, and other needs not related to carrying out business activities.
2.4. Goods are not subject to replenishment or reuse after their Activation.
2.5. The Offer, posted on the Site, applies in the territories of the EU and the USA depending on the User's location. Due to the political and economic situation in the world, access to providing certain Services may be restricted or associated with the risk of non-provision or only partial provision of such Services (including, but not limited to, the technical impossibility of providing) in some regions. The list of such regions is specified by TitanLive LLC in the FAQ section
for each Service.
2.6. Unauthorized access by third parties to the Goods, transferred by the User under the terms and conditions provided by the Offer, does not entail obligations for TitanLive LLC to deactivate such Goods, nor to provide additional Goods and compensate for the damage caused to the User by unlawful actions of third parties.
2.7. The User agrees that they can use the Goods only within the validity period of the Goods.
2.8. The validity period of the Goods is six (6) months from the date of purchase.
2.9. Texts and materials of any mailings, promotions, in which the Site is mentioned, as well as trademarks of TitanLive LLC, must be agreed with the company.
2.10. The User confirms their consent to receive from TitanLive LLC any notifications and calls, including informational, promotional, and service notifications, about the company's products and services, by email and phone number specified during registration.
3. Order Process
3.1. TitanLive LLC provides agency (brokerage) services to the User for the purchase of Bonuses, Elixirs, and other Goods, entering into contracts of sale, service provision, and other agreements with third parties on its own behalf but at the expense of the User, for an agency fee of 3% (three percent) of the contract price. All rights, obligations regarding the use of the Goods, and the occurrence of adverse consequences from the purchase and use of the Goods are borne by the
User from the moment the Goods are transferred to the User.
3.2. The User agrees that TitanLive LLC is not obligated to provide information about the terms of the contracts of sale, service provision, and other agreements in the framework of purchasing Goods.
3.3. TitanLive LLC reserves the right to provide information about third parties with whom a contract has been concluded for the purchase of Goods.
3.4. An Order can only be placed on the Site for the provision of Services in electronic form. TitanLive LLC provides Services only in electronic form and online.
3.5. To place an Order, the User must register on the Site. TitanLive LLC may also provide Services without conducting the User registration process, thereby identifying such users as registered and granting them the same rights and obligations, acting under the terms of the Offer and other documents posted on the Site at https://titan.live/terms.
3.6. TitanLive LLC is not responsible for the accuracy and correctness of the information provided by the User during registration and filling out forms on the Site when placing an Order.
3.7. User registration is carried out through authorization via the Telegram messenger, Google, Trovo, and other social networks. The User is obliged not to disclose to third parties the data that would enable third parties to undergo the authorization procedure on the Site on behalf of the User. In case the User suspects unauthorized use of such data by third parties, the User is required to immediately notify TitanLive LLC by sending an email to [email protected] or using
the online chat on the Site.
3.8. The User is obliged not to disclose to third parties and not to forward information about the status of the Order, including data related to the execution of the Order. TitanLive LLC is not responsible for any consequences if the User has transmitted or lost such information.
3.9. The User independently forms an Order on the Site.
3.10. When placing an Order, the User must select the quantity of Goods, and familiarize themselves with the sections "Information," "System Requirements," "Description," "FAQ."
3.11. Before paying for the Order, the User agrees that they are acquainted and accept the terms of the Offer, the information contained in the sections mentioned in item 3.10 of the Offer, and that the User has no claims or questions regarding the contracts being concluded. The User confirms that they possess the technical, legal, and other capabilities to use the Goods (including the absence of restrictions by the platform for providing software, the absence of an identical
purchased Good, the absence of regional restrictions by the Rights Holder).
3.12. The Order, including, but not limited to, its cost, the size of the agency fee, quantity, quality, the order of receiving the report on the execution of the contract, is considered agreed upon from the moment the User pays for the Order.
4. Payment Procedure
4.1. The Order is paid by the User in a non-cash manner through payment systems available on the Site. Payment is made in the amount of 100% of the Order cost within 60 (sixty) minutes from the issuance of the invoice. The invoice is formed automatically by creating and transitioning the client through a link to pay for the Order.
4.1.1. If the User does not make the payment within the set time, such an Order is considered canceled, and the invoice is invalid. TitanLive LLC is not responsible, nor is it obligated to execute the Order if the User has made a payment through an invalid invoice.
4.2. The final cost of the Order includes the agency fee.
4.3. An additional commission may be set by the banking operations and other payment services provided by the payment systems, which the User pays separately and/or additionally.
4.4. The day of fulfillment of payment obligations is considered the day when funds are credited through the payment systems used by TitanLive LLC.
5. Transfer of Property
5.1. Within 72 (seventy-two) hours after receiving payment, TitanLive LLC:
a) In case of purchasing a service in the form of Bonuses and/or Elixirs — sends such Goods to the User's Personal Account (for registered users) and/or through a link with Order information (for registered and unregistered users) in electronic format, and also notifies the User by email about the readiness of the Order, displaying the Order status as "Completed" in the Personal Account and/or through a link with Order information.
b) In case of purchasing a service in the form of other Goods, such as Skins, Gifts, Account Top-Up — on behalf of TitanLive LLC such Goods are sent through the account specified by the company, by the details specified by the User when placing the Order, by conducting an exchange on the platform for direct software delivery and content management.
c) In case of purchasing a service in the form of Creating an Account — sends information in the form of login and password to the User's Personal Account (for registered users) and/or through a link with Order information (for registered and unregistered users) in electronic format. The User will also be notified by email about the readiness of the Order, and the Order status will be displayed as "Completed" in the Personal Account and/or through a link with Order
information.
In the case of providing a service in the form of Bonuses and/or Elixirs:
5.2. After receiving a notification, the User is obliged to save the digital data related to the Goods (e.g., codes, logins, passwords), specified in the Personal Account and/or through a link with Order information and/or in an email from TitanLive LLC (including through the Telegram messenger), sent to the details specified by the User when placing the Order.
5.3. The transfer of the Goods is confirmed by an email (including sent through Telegram) from TitanLive LLC to the email address and/or phone number/username, the details of which are specified by the User at registration and/or when placing the Order, as well as by changing the Order status to "Completed" in the Personal Account and/or through a link with Order information.
5.4. The email mentioned in item 5.3, as well as the information about the completed Order, reflected in the Personal Account (for registered users) or through a link provided by TitanLive LLC about the progress of the Order (for registered and unregistered users), serves as a report by TitanLive LLC on the provided agency service.
In the case of providing a service in the form of Skins, Gifts:
5.5. The notification of the readiness to transfer such property to the User is a friend request and/or a trade offer from the account specified by TitanLive LLC on the platform for direct software delivery and content management, within which the User has ordered the corresponding service, by the details specified by the User when placing the Order.
5.5.1. The User is obliged to accept such a request within 120 (one hundred twenty) minutes from the receipt of the corresponding notification from TitanLive LLC. If the User does not accept such a request within the set period, the Order is considered completed, and the Service is provided.
5.6. The transfer of such property is confirmed by accepting or refusing the corresponding friend request and/or trade offer by the User.
5.7. The information about the completed Order, reflected in the Personal Account (for registered users) or through a link provided by TitanLive LLC about the progress of the Order (for registered and unregistered users), serves as a report by TitanLive LLC on the provided agency service.
In the case of providing a service in the form of Account Top-Up:
5.8. This type of Good is transferred without prior notification by TitanLive LLC about the transfer of the Good.
5.9. The transfer of such a Good is confirmed by crediting such a Good to the virtual account of the User on the platform for direct software delivery and content management, within which the User has ordered the corresponding service, by the details specified by the User when placing the Order.
5.10. The information about the completed Order, reflected in the Personal Account (for registered users) or through a link provided by TitanLive LLC about the progress of the Order (for registered and unregistered users), serves as a report by TitanLive LLC on the provided agency service.
In the case of providing a service in the form of Creating an Account:
5.11. After receiving a notification, the User is obliged to save the login and password of such a Good, specified in the Personal Account or through a link with Order information, or in an email (including through the Telegram messenger), sent by TitanLive LLC to the details specified by the User when placing the Order.
5.12. The transfer of such a Good is confirmed by an email (including sent through Telegram) from TitanLive LLC about the transfer of the Good to the email address and/or phone number/username, the details of which are specified by the User at registration and when placing the Order, as well as by changing the Order status to "Completed" in the Personal Account or through a link with Order information.
5.13. From the moment of acceptance of such a Good, the User is obliged to change the received login and password within 24 (twenty-four) hours to prevent unauthorized access by third parties to such a Good.
5.14. The email mentioned in item 5.12, as well as the information about the completed Order, reflected in the Personal Account (for registered users) or through a link provided by TitanLive LLC about the progress of the Order (for registered and unregistered users), serves as a report by TitanLive LLC on the provided agency service.
6. Return and Exchange of Property
6.1. Goods are digital goods that are not subject to exchange or return due to the loss of such Goods of their commercial appearance, consumer properties, and subject of individualization.
6.2. In case the Goods were not credited or are inoperable, the User is required to report this to TitanLive LLC by sending a request to the email address [email protected] or through the online chat on the Site, with the mandatory indication of the Order number. TitanLive LLC is obligated to conduct a verification of this fact within 72 (seventy-two) hours from the moment of receiving the request from the User. Based on the results of the verification, TitanLive LLC may make
one of the following decisions with the reason specified:
a) Refuse to exchange or return funds;
b) Exchange for other similar Services in the amount and quantity comparable to the amount of the refund, or return the funds for the Services provided in full;
c) With the consent of the User, change the Order for the purchase of Bonuses with subsequent crediting of Bonuses to the User's personal account (applicable for registered users) in the equivalent, at the cost and on the terms under which TitanLive LLC concludes a contract of sale of Bonuses on the day of the actual transaction;
d) With the consent of an unregistered user, register on the Site (the unregistered user independently conducts the registration on the Site, after which they inform TitanLive LLC of the details by which it is possible to determine that this Personal Account belongs to such a user), and change the Order for the purchase of Bonuses with subsequent crediting of Bonuses to the personal account of the User in the equivalent, at the cost and on the terms under which TitanLive
LLC concludes a
contract of sale
of Bonuses on the day of the actual transaction;
e) Return funds partially or in full;
f) Return the funds for the provided Services minus the agency fee and incurred expenses.
6.2.1. Such a decision is sent in a response or a new email in the manner used by the User when contacting.
6.3. In case the Goods were not credited or are inoperable due to the provision of incorrect data by the User when placing the Order (including, but not limited to: non-compliance with the requirements and recommendations specified by TitanLive LLC in the sections "Information," "System Requirements," "Description," "FAQ," as well as non-compliance with the terms of the Offer), such Goods are not subject to return or exchange.
6.4. In case the User has transferred funds for the Order not in full, or if within 1 (one) hour in the Personal Account (for registered users) or through a link provided by TitanLive LLC about the status of the Order (for registered and unregistered users), the status of the Order is not displayed as "Completed," such a User is obliged to contact TitanLive LLC with a written request to the email address [email protected] or through the online chat on the Site, stating the
Order number and a brief description of the problem encountered, within 70 (seventy) hours from the moment of payment.
6.4.1. If the User complies with the deadlines specified in item 6.4 of the Offer, TitanLive LLC is obligated to make one of the following decisions and notify the User:
a) With the consent of the User, change the Order for the purchase of Bonuses with subsequent crediting of Bonuses to the User's personal account (for registered users) in the equivalent, at the cost and on the terms under which TitanLive LLC concludes a contract of sale of Bonuses on the day of the actual transaction;
b) With the consent of an unregistered user, register on the Site (the unregistered user independently conducts the registration on the Site, after which they inform TitanLive LLC of the details by which it is possible to determine that this Personal Account belongs to such a user) and change the Order for the purchase of Bonuses with subsequent crediting of Bonuses to the personal account of the User in the equivalent, at the cost and on the terms under which TitanLive
LLC concludes a contract
of sale
of Bonuses on the day of the actual transaction;
c) Return funds partially or in full;
d) Return the funds for the provided Services minus the agency fee and incurred expenses;
e) Refuse to return the funds.
6.4.2. In case the User contacts TitanLive LLC after the deadline specified in item 6.4 of the Offer, TitanLive LLC has the right to refuse the return and/or exchange of the Good.
6.4.3. TitanLive LLC notifies the User of the decision taken by sending a response in an email in the manner used by the User when contacting.
6.5. In the case of compensating funds to the User, commissions and other services provided by banks at the time of payment of the Order are not subject to compensation.
7. Liability
7.1. If TitanLive LLC has suspicions that Services are being acquired in a manner that is fraudulent or infringes the rights and lawful interests of TitanLive LLC and/or third parties, TitanLive LLC is entitled to block the User's account on the Site (for registered users), delete the Goods obtained in such a way by the User, and annul the Services paid for using the specified funds, without compensating the funds. TitanLive LLC also has the right to apply other restrictions
related to the presence of the suspicions mentioned in this clause, as well as for technical reasons. Placing an order/Order for Goods signifies full and unconditional consent that such measures may be applied by TitanLive LLC at any time without explanation of reasons and without notifying such users.
7.1.1. In the mentioned and other cases, TitanLive LLC reserves the right to provide information to law enforcement agencies, both upon request and on its own initiative.
7.2. TitanLive LLC is not liable and does not compensate for losses in case the User is unable to use the Goods due to loss, transfer, restrictions by the Rights Holders, or unlawful access by third parties to the Goods, as they are bearer and do not require identity verification.
7.3. If the direction of Goods is carried out through a messenger, TitanLive LLC is not responsible for the loss of the Good by the User, including, but not limited to, the deletion by the User of the TitanLive LLC account in the messenger.
7.4. In case of non-compliance with items 2.5., 2.6., 2.7., 3.8., 3.10 of the Offer by the User, TitanLive LLC is not liable for the inability to use the Good.
8. Jurisdiction
8.1. The parties agree to the mandatory pre-trial procedure for resolving disputes by sending a claim by the User to the email address [email protected] with the subject of the letter "Pre-trial claim". TitanLive LLC undertakes to respond to the claim within 15 (fifteen) business days from the receipt of such a letter.
8.2. Disputes arising between the Parties in the course of executing the Contract, which are not resolved in the claim procedure, are submitted for consideration to the Hong Kong Arbitration Court, in accordance with its rules.
9. Other Conditions
9.1. TitanLive LLC reserves the right to make any changes to the Offer at any time without prior notice to the User. Information about the mentioned changes and the moment of their entry into force is available on the Site. The User independently tracks such changes on the website https://titan.live/terms.
9.2. In case the information on the Order in the Personal Account and through a link with Order information contradicts each other, the Parties have agreed that the authentic information is the information displayed in the Personal Account.